TCC Candle Subscription Service

 

 Luxury * Hand-Poured * Candles

Frequently Asked Questions

Note: You will need to create a separate sign-in for your subscription when reviewing your cart.

Access your subscription information on the subscription customer portal page

log in with your subscription username and password.

What payment methods are accepted?

Show MoreYou may use any major credit card Visa, Master Card, American Express, JCB, and Discover

When will I be billed each month

Show MoreWe will bill your account on the 1st of each month

When will my candle ship out?

Show MoreThe 5th of each month we will ship out your candle. You will receive tracking information via email of your package’s arrival date.

Is there a setup fee?

Show MoreNo there is no setup fee 

Do I pay for shipping?

Show More No shipping is free

How do I unsubscribe?

Show MoreUpon signing up you are given a subscription account you may unsubscribe anytime via your account. you may access your account at https://tccandlesandmore.com/services/candle-subscription/customer-portal/

Can I skip a month?

Show MoreSure, you may skip a month. log into your subscription account in order to skip a month https://tccandlesandmore.com/services/candle-subscription/customer-portal