TCC Candle Subscription Service

 

 Luxury * Hand-Poured * Candles

Frequently Asked Questions

Note: You will need to create a separate sign-in for your subscription when reviewing your cart.

Access your subscription information on the subscription customer portal page

log in with your subscription username and password.

What payment methods are accepted?

You may use any major credit card Visa, Master Card, American Express, JCB, and Discover

 

When will I be billed each month

We will bill your account on the 1st of each month

 

When will my candle ship out?

The 5th of each month we will ship out your candle. You will receive tracking information via email of your package's arrival date.

 

Is there a setup fee?

[No there is no setup fee 

 

Do I pay for shipping?

 No shipping is free

 

How do I unsubscribe?

Upon signing up you are given a subscription account you may unsubscribe anytime via your account. you may access your account at https://tccandlesandmore.com/services/candle-subscription/customer-portal/

 

Can I skip a month?

Sure, you may skip a month. log into your subscription account in order to skip a month https://tccandlesandmore.com/services/candle-subscription/customer-portal